All content on our website, including text, images, and graphics, is the property of Lovena Garden and may not be used or reproduced without our prior written consent.
Prices listed on our website or in our store are in Indonesian Rupiah and are subject to change without notice. We reserve the right to correct any errors in pricing or product information.
We make every effort to accurately represent our products on our website and in our store, but we cannot guarantee that the colors or other details will be exactly as depicted due to variations in computer monitors or other factors.
We are committed to protecting your personal information in accordance with Indonesian data protection laws. We will only use your information for the purpose of fulfilling your orders or providing customer service, and we will not share your information with third parties unless required by law.
All sales are final and we do not offer refunds or exchanges except in cases where the product is defective or damaged.
Any disputes arising from your use of our website or purchases at our store will be governed by Indonesian law and resolved through the appropriate legal channels in Indonesia.
Personal Information: Lovena Garden is committed to protecting your personal information. We collect personal information, such as your name, email address, and phone number, when you make a purchase, sign up for our newsletter, or otherwise communicate with us. We will only use your personal information for the purpose of fulfilling your orders, providing customer service, and sending you marketing communications if you have opted in to receive them.
Data Security: We take reasonable measures to protect your personal information from unauthorized access or disclosure, including through the use of encryption and secure server technology. However, we cannot guarantee the security of your information, and you acknowledge and accept the risks of transmitting your personal information over the internet.
Third-Party Service Providers: We may use third-party service providers to process payments, fulfill orders, and provide other services related to our business. These service providers may have access to your personal information only to the extent necessary to perform their services, and they are obligated to protect your information in accordance with applicable law.
Disclosure of Information: We will not sell, rent, or disclose your personal information to third parties except as required by law or in connection with a merger, acquisition, or sale of all or a portion of our business.
Access and Control: You may request access to or correction of your personal information by contacting us at the email address provided below. You may also opt out of marketing communications by following the instructions in the communication or contacting us at the email address provided below.
Introduction: What are cookies: Cookies are small data files that are placed on your device when you visit our website. They allow our website to remember your preferences, track your activity, and provide a personalized experience.
Types of cookies we use: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted). We also use first-party cookies (which are set by our website) and third-party cookies (which are set by other websites or service providers).
Your control over cookies: You can control cookies through your browser settings, which allow you to accept, reject, or delete cookies. However, please note that disabling cookies may limit your ability to use certain features of our website.